FAQ's

These are some of the general questions we get. (Let us know if we can add yours.)

Store Questions

These are some commonly asked question about the store's operations, and direction.

Question:

Do we own the store?

Answer:

Yes and no.  We rent the space but the business is ours.

Question:

Are we a franchise?

Answer:

Nope.  We are very unique and one of a kind.

Question:

I passed by the store all the time and its never open, what are your hours?

Answer:

Well, that depends on what time you pass by the store.  Sometimes our hours can vary because the owners are teachers and caregivers and also maintain other realms and universes that are unseen to the naked mortal eye!

Question:

I passed by the store all the time and its never open, what are your hours?

Answer:

Well, that depends on what time you pass by the store.  Sometimes our hours can vary because the owners are teachers and caregivers and also maintain other realms and universes that are unseen to the naked mortal eye!

Question:

What kind of store is this?

Answer:

Hmmm, well, we are an arts and crafts supply store that also has classes for beginners, in-betweeners, and pros.

Question:

Do you offer classes?

Answer:

Yep, we sure do!  In fact there are nearly 15+ different classes and courses we offer.  Check out the UDA Arts Classes page to find out more and register for a class or course you may be interested in.

Question:

Are you certified in teaching?

Answer:

Yes, both owners have degrees in the arts, have taught or is still teaching in the field or industry of arts, maintain certifications in the arts, and plan to continue gaining knowledge in their fields.  We proudly display our certificates in the store.

Question:

Are the owners married?

Answer:

Darn skippy we are! We are madly in love!

Question:

Are we black owned?

Answer:

Yes, we do get asked this one.  Yup, the business is black owned!

Classes and Courses Questions

These are some commonly asked question about our classes and courses.

Question:

Do you have classes for kids?

Answer:

Yes, we do.  We start with ages 6 and up. 

Question:

What kind of classes do you offer?

Answer:

Many of our classes are focused on art education rather than making to make.  Our class focus on building artist skills and enhancing untapped abilities.  The majority of the classes are kid and family friendly, meaning we tailor the course to age.

Question:

How much are classes?

Answer:

Classes and course and vary in prices, from as low as $40 to $300.  We encourage you to take a look at the UDA Art Classes page to see pricing.

Question:

Do you offer refunds for messed classes?

Answer:

That depends on the conditions.  Usually no, we do not give refunds on classes or courses.  Missed classes or courses due to; patron, emergency, weather, or teacher cancellation can be reimbursed as store credit or if scheduling allows rescheduled. 

Question:

How do you calculate the store credit for messed classes or course?

Answer:

Example: If the course was 3 sessions long and cost $75.00 for the total course and one session had to be cancelled and couldn't be reschedule we would divide the total cost by the total amount of sessions the course was supposed be hold and store credit you that amount of the missed session.

 

*75/3=25      So you would be stored credited a total of $25.00 for that missed session.

Question:

Are supplies provided?

Answer:

For most classes, yes.

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